Upgrade Dialog Boxes and Configurations

Installation Guide › Upgrade from Previous Versions › Upgrade to CA Business Service Insight › Upgrade Dialog Boxes and Configurations

Upgrade Dialog Boxes and Configurations

The following table lists the upgrade dialog boxes and related information (parameters, values) that can open during installation.

Note: Only dialog boxes related to the features you select will open. Dialog boxes will not open if the associated features have not been selected. For example, if you have not selected the Database feature, the Database Creation dialog will not open.

Enter the values for each parameter in each dialog box that displays and click Next.

Note: Do not use double-byte any characters for any entry marked with a double dagger (‡).

Note: Oracle does not support the use of certain characters in its naming conventions. Refer to Oracle's literature for their specific requirements (e.g. ASCII) and limitations (special characters, double-byte characters, etc.).

Note: The Organization name cannot contain any double-byte characters.

Dialog Name	Parameters	Values	Remarks
Database Creation	Run Migration Script	Checked or un-checked.	The check box is automatically checked on the application server that includes the CA Business Service Insight Alerts service.
	Oblicore Database instance TNS name	Enter the TNS name as it appears in the TNSNAMES.ORA file. ‡	CA Business Service Insight Database Instance TNS Name.
	Schema user name	Enter the name of the schema user for the upgrade.	This password is usually Oblicore.
	Schema password	Enter the password of the schema user you are using for the upgrade.
	System password	Enter the system user password.	If you do not have this password, see the Before you Begin section.
Logon Information	User Name	Name of user. ‡	Default: User of account that ran installation. We recommend changing user and password to a dedicated domain account.
	Password	User password. ‡
	New User Information button	See New User Information row.
New User Information	Domain or server	Name of local server.
	Group	Administrators
	User Name	Name of user.
	Password	User password.	Conforms to company policy.
	Confirm Password	Confirm password.

The following table describes configuration files and their related parameters.

Note: Do not assign any double-byte character to any of the entries in the configuration table below.

Note: In addition, Oracle does not support the use of certain characters in its naming conventions. Refer to Oracle literature for their specific requirements (e.g. ASCII) and limitations (special characters, etc.).

Config File	Parameters	Default Values	Remarks
Config_Ini.ini	ORGANIZATION_NAME	The organization name	If your organization name contains special characters (for example, &), add the ^ character before each special character (for example, AB&C is written as AB^&C).
	TEMPLATE_PATH*	'<installation directory>\Export Templates\'	The location of the export templates folder.
	BOOKLET_TEMPLATE_PATH*	'<installation directory>\Booklet Templates\'	The location of the booklets templates folder.
	WEB_SERVER	The web server name
	DB_NAME
	OBLICORE_USER
	OBLICORE_PASS	Oblicore	The CA Business Service Insight user password in the database.
	MPX_CONFIGURATION_DIRECTORY*	'<installation directory>\Packages\Configuration\'	The location of the packages configuration folder.
	MPX_INPUT_DIRECTORY*	'<installation directory>\Packages\'	The location of the packages input folder.
	MPX_LOG_DIRECTORY*	'<installation directory>\Packages\Log\'	The location of the packages log folder.
	MPX_OUTPUT_DIRECTORY*	'<installation directory>\Packages\'	The location of the packages output folder.
	MPX_TEMP_DIRECTORY*	'<installation directory>\Packages\Temp\'	The location of the packages temporary folder.

Note: The values entered for these parameters must begin with a single quote and end with a backslash and a single quote (for example, ‘C:\Temp\’).

Time Zone Tool

All metrics migrating into ACE2 must have time zone definitions.

The ACE Time Zone Tool launches during application server installation as part of the ACE database migration and upgrade process.

The tool displays a warning notice when any metric in the system contains a time zone definition without a corresponding time zone name. A note also appears in the Installation Log.

The tool creates a log file (%OG_HOME%\ bin) and writes a warning to the log table when it fails due to database connection problems.