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Controlling Adapters

The communication channels between CA Business Service Insight and the adapters can be started, stopped and managed as required.

Each adapter has three action buttons:

Start Adapter (Icon)

Start

Click Start to start the communication channel with the adapter, as described in Starting Adapters.

Stop Adapter (Icon)

Stop

Click Stop to disconnect the communication channel to the adapter, as described in Stopping Adapters.

The status of each adapter is indicated under the status column in the Adapters page. The following table describes the available adapter statuses:

Status

Description

Inactive

Initial state. The adapter is inactive. The adapter has not started.

Listener Inactive

The adapter listener service has not started.

Starting

The adapter is starting.

Started

The adapter has started.

Stopping

The adapter is stopping

Not running

The adapter is not running on the adapter's computer.

Error

Error in the adapter's configuration file, the adapter cannot start.

Connection error

Error connecting the adapter (wrong host/port), or before the adapter runs for the first time and no signal is detected. When running the adapter for the first time, this is the status.

Blocked

The maximum number of rejected events was reached.