User Guide › Service Level Management › Exceptions › View Exceptions

View Exceptions

Details of exceptions can be viewed by selecting an exception from the list displayed in the Exceptions page.

By default, the Exceptions page displays the first entries in alphabetical order. You can change the display either by performing a search or by clicking a letter to jump to that part of the list.

When using the view function, exception details can be modified by clicking Edit (when available).

Follow these steps:

1. In the Exceptions page, perform a search to display the required exception in the search results area.
2. Click or the exception name.

   A read-only Exception Details page opens.

3. Click Done to return to the Exceptions page.