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Copy a Metric from/to a Contract Template to/from a Service Level Template

A metric can be copied from any contract to a specific contract template.

A metric can be copied from any contract template to a specific contract.

Follow these steps:

  1. In the Contract Template Details page, All Metrics tab, click Add New, Select from Contract.

    The Select Contract Metrics dialog box opens.

    Note: Contracts display by contract party.

  2. Expand the contract party and contract and select the specific metric from that contract.
  3. Click OK.

    The Metric Details page opens.

  4. Modify the metric if required and click Save.

    The metric is added to the Service Level Template and the Service Level Template Details page opens.

    For more information, see Modifying a Metric.

To copy a metric from a contract template to a contract

  1. In the Contract Template Details page, All Metrics tab, click next to the metric that you want to copy and select Copy to Contract.

    The Select Contract dialog box opens.

    Note: Contracts are displayed by contract party.

  2. Expand the contract party and select the specific contract to which you want to add the metric.
  3. Click OK.

    The Metric Details page opens.

  4. Modify the metric if required and click Save.

    The metric is added to the contract template and the Contract Template Details page opens.

    For more information, see Modifying a Metric.