Previous Topic: Sample Answer Tree Configuration

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Accessing Answer Tree

To access the Answer Tree dialog, open Configuration Manager. On the Configuration Manager main window, choose Expert Interface, Notification Services, Voice, Answer Tree. Use the Edit menu or right-click in the main window to access controls for this dialog.

Note: When accessing the Answer Tree dialog for the first time, the Answer Tree option is disabled. To enable the Answer Tree option, you must first configure an Answer Tree group. After you configure an Answer Tree group, the Answer Tree application is enabled.