Using Notification Services › Configuring Answer Tree › Configuring an Answer Tree Group

Configuring an Answer Tree Group

Answer Tree runs on any CA Automation Point workstation that has a notification server and a voice card installed. From Configuration Manager, run the Notification Setup Wizard at least once before setting up Answer Tree.

Setting up Answer Tree requires several procedures. Each of these procedures is explained in detail in this section.

• Configuring a Channel Group
• Selecting the Channel Group and Opening the Answer Tree Dialog
• Editing the Answer Tree Voice Prompt Menu
• Enabling Channel Group for Answer Tree