Troubleshooting CA ARCserve Central Host-Based VM Backup › Add New Tab Link, RSS Feeds, and Social Networking Feedback Not Launching Properly on Internet Explorer 8 and 9

Add New Tab Link, RSS Feeds, and Social Networking Feedback Not Launching Properly on Internet Explorer 8 and 9

Valid on Windows

Symptom:

For an HTTPS CA ARCserve Central Applications URL:

When I add a new tab link to the Navigation bar specifying an HTTP URL, the following error message appears when I click the new tab and the Feedback link:

Navigation to the webpage was canceled.

In addition, the RSS Feeds are not displayed.

Note: The Feedback link also displays the error message even if you do not select the new added tab link.

Solution:

To correct this problem, do the following:

• Internet Explorer 8:

  After you log in, click No on the pop-up security warning message, "Do you want to view only the webpage content that was delivered securely?" By clicking No allows the delivery of unsecured content to your webpage.

• Internet Explorer 9:

  Click the "Show all content" button on the message bar displayed at the bottom of the page. The page refreshes and the added tab link opens successfully.