Once you have planned your subscription architecture, you can configure your CA User Activity Reporting Module environment to implement subscription updates.
An overview of the subscription configuration process follows. For details on each step, see the related procedures.
An online subscription proxy contacts the CA Technologies Subscription Server to download the latest CA User Activity Reporting Module updates, and distributes them to subscription clients in turn.
The default online subscription proxy downloads updates to subscription clients if no other proxy is configured or available. The first CA User Activity Reporting Module server you install is configured upon installation as the default subscription proxy. However, you can specify any online proxy as the default subscription proxy. You can configure the default subscription proxy only at the global level.
To configure an online subscription proxy
The Global Service Configuration: Subscription Service window appears.
Note: To specify a default subscription proxy different from the one configured upon installation, click Administration and enter the server name in the Default Subscription Proxy field.
The Subscription Service Configuration for the selected CA User Activity Reporting Module server appears.
An offline subscription proxy provides CA User Activity Reporting Module updates to its clients without connecting to the Internet. This configuration allows you to isolate some or all of your CA User Activity Reporting Module servers from the Internet.
Before performing an offline subscription update, manually copy offline update files from a CA Technologies FTP site to any offline proxies, using physical media, or via scp, which is included with CA User Activity Reporting Module. Copy the update files to the following path: /opt/CA/LogManager/data/subscription/offline.
By design, subscription clients of offline proxy servers automatically receive all updates that are manually installed on the offline proxy, regardless of any modules selected for a client at the local level. Therefore, in a mixed subscription environment where you have configured both online and offline proxies, do not include offline proxies in the proxy list for any online subscription client. If you do, the online subscription client automatically receives all updates that are manually installed on the offline proxy server, instead of the modules you selected for that client.
To configure an offline subscription proxy
The Subscription Service Configuration for the selected CA User Activity Reporting Module server appears.
Note: This procedure presumes that you have already copied the offline subscription package to the correct location on this server. If you have not yet done so, a prompt appears.
Subscription clients download the latest CA User Activity Reporting Module updates from subscription proxies. After a client retrieves updates, it installs the downloaded components.
All CA User Activity Reporting Module servers that are not configured as subscription proxies are subscription clients, by default. You do not need to configure a server locally as a client, unless you want to override subscription settings that you have set globally.
A subscription client cannot retrieve updates from a subscription proxy until that proxy has fully downloaded and installed the updates itself. A client attempts to retrieve updates from each server in its configured proxy list in turn. If no proxy has completed installation of the updates the client requests, the client retries the request every 5 minutes until the update is successful. If the client cannot download the updates after one hour of retries, the update is canceled, and the client reattempts update at the next scheduled time. Messages appear in the Self Monitoring Events log throughout this process, alerting you to the status of the update.
To configure a subscription client
The Subscription Service Configuration for the selected CA User Activity Reporting Module server appears.
If you configure multiple subscription proxies for your environment, you can configure proxy lists for client updates. If a given proxy is unavailable when a client requests updates, the client contacts each proxy on its proxy list in turn until it succeeds in downloading the updates. You can configure a proxy list for client updates globally for your entire CA User Activity Reporting Module environment, or locally for individual subscription clients.
With multiple subscription proxies, you can also configure a proxy list for content updates. These are servers that receive content updates, such as queries, reports and correlation rules, and distribute them to the Management Server where they are stored for use by CA User Activity Reporting Module. You can configure a proxy list for content updates only at the global level.
Proxy lists help ensure that subscription updates are successfully retrieved and distributed in a timely manner. Even in a small CA User Activity Reporting Module environment, it is good practice to configure at least one backup proxy for both client and content updates, in case the primary proxy is unavailable.
To configure a proxy list
The Global Service Configuration for the Subscription Service appears.
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Important! In a mixed subscription environment, where you have configured both online and offline subscription proxies, do not include offline proxies in the proxy list for any online subscription client. If you do, the online subscription client automatically receives all updates that are manually installed on the offline proxy server, instead of the modules you selected.
Updates are packaged into modules, which are downloaded through the CA Technologies Subscription Server. You access the list of available modules through an RSS feed URL provided by CA Technologies, or in the case of offline subscription, through a CA Technologies FTP site. CA Technologies determines what each module contains.
The following table describes each module, its function, and how frequently CA makes an update available:
|
Module Type |
Description |
Frequency |
|---|---|---|
|
Content |
Updates the Query List, Report List, and Correlation Rules with new content. The proxy for content updates automatically pushes this content to the management server repository. |
Monthly |
|
Integrations |
Updates connectors when you run the Subscription Wizard and select Connector Updates. |
Monthly |
|
Operating System |
Updates the operating system installed on each CA User Activity Reporting Module server. |
Periodically |
|
Agents |
Updates agents when you run the Subscription Wizard and select Agent Updates. |
Periodically |
|
Log Manager Service Pack |
Updates the CA User Activity Reporting Module product on each server with the indicated Service Pack. |
Quarterly |
|
Log Manager Version |
Upgrades the CA User Activity Reporting Module product on each system to the indicated version. |
Periodically |
You can select the list of modules to download for your CA User Activity Reporting Module environment at a global level. Individual subscription proxy and client servers inherit these global settings. You can also override the global settings by configuring a local list of modules to download for an individual CA User Activity Reporting Module server.
Note: A subscription proxy cannot distribute a module to a client that the proxy has not, itself, installed. When selecting modules for a subscription proxy, include at minimum all modules selected for the proxy's clients.
You can perform updates to your CA User Activity Reporting Module environment using one, or both, of the following methods:
Because Content, Integration, Operating System and Agent modules are updated regularly, consider setting your subscription schedule to download these modules automatically at least once per month. Log Manager Service Pack and Version updates are less frequent, and can require additional consideration and planning before you apply them to your CA User Activity Reporting Module environment. Consider downloading these types of updates manually, as needed.
As new modules become available, they appear in the Subscription RSS feed, or in the case of offline subscription, on the CA Technologies offline subscription FTP site. Because modules available for download vary with the update cycle, it is good practice to monitor the available list to be sure that all modules you need are selected. You can also check the CA Support Site at http://ca.com/support to learn when new Log Manager service packs and versions are available.
The CA User Activity Reporting Module subscription updates currently available are listed in the RSS feed provided by CA Technologies. The RSS feed URL is provided by default in the Subscription Service Administration tab upon installation.
As new modules become available, they appear in the Subscription RSS feed. Periodically monitor the list of available modules to be sure that all modules you need are selected. You can also check the CA Support Site at http://ca.com/support to learn when new Log Manager service packs and versions are available.
To select modules to download
The Global Service Configuration for the Subscription Service appears.
or
The Modules Available for Download dialog appears.
Note: To receive new updates from CA as soon as they are available, select modules that are updated Monthly and Periodically, and set your subscription schedule to update automatically at least once per month. Service Pack and Version updates are less frequent, and can require additional consideration and planning before you apply them to your CA User Activity Reporting Module environment. Consider downloading these types of updates manually, as needed.
Note: Clients cannot download modules that their proxy has not also downloaded. Be sure that the modules selected for a subscription proxy include at minimum all modules selected in the download lists of that proxy's clients.
The Modules Available for Download dialog closes, and the modules you selected appear in the Modules Selected for Download list.
Offline subscription update files are available at the CA Technologies offline subscription FTP site, packaged in .zip files. As new modules become available, they appear on the FTP site. Periodically monitor the list of available modules to be sure that you have downloaded the most recent updates. You can also check the CA Support Site at http://ca.com/support to learn when new Log Manager service packs and versions are available.
Before you can select modules to download for offline subscription proxies, download the offline update file package from the CA Technologies FTP site and manually copy it to your offline proxies. You can then select which modules to download and install. Offline subscription clients, by contrast, automatically receive all updates that are manually installed on their offline proxy, regardless of any modules selected for the client at the local level.
To download and select offline subscription modules
ftp://ftp.ca.com/pub/elm/connectors/ftp/outgoing/pub/elm/ELM_Offline_Subscription
The directory index displays a folder for each major CA User Activity Reporting Module release.
Note: The folder for the CA User Activity Reporting Module r12.5 release contains a subfolder as well as a .zip file. The subfolder contains modules for upgrading from any previous version to version r12.5. The .zip file contains the modules for performing routine, periodic updates to version r12.5. If you are performing a routine update, select the .zip file.
/opt/CA/LogManager/data/subscription/offline.
The Subscription Service Configuration for the selected CA User Activity Reporting Module server appears.
Note: Offline subscription clients automatically receive all modules that are manually installed on their offline proxy. The contents of the proxy server control which updates the subscription client receives. Modules selected at the local level for an offline client have no effect.
The Modules Available for Download dialog appears.
The Modules Available for Download dialog closes, and the modules you selected appear in the Modules Selected for Download list.
Offline subscription clients can now download these modules automatically according to the subscription schedule you set, or on demand when you begin a manual update.
The offline proxy server updates itself with the selected modules.
Note: Though you can allow the offline proxy to update itself according to the subscription schedule you set, it is good practice to perform a manual update whenever you transfer new files. This practice ensures that the updates are available when offline subscription clients request them.
You set a subscription schedule to define when, and how frequently, the Subscription Service performs automatic updates. You can set a subscription schedule globally, for your entire CA User Activity Reporting Module environment, or you can set a custom schedule for individual subscription proxies and clients.
To configure a subscription schedule
The Global Service Configuration for the Subscription Service appears.
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