Implementation Guide › Installing CA User Activity Reporting Module › Installing a CA User Activity Reporting Module Server › Verify that the iGateway Process is Running › Stop the iGateway Daemon or Service

Stop the iGateway Daemon or Service

The iGateway daemon or service is the process that handles all calls to the user interface for both CA EEM and CA User Activity Reporting Module. The process must be running for you to access either application. Use this procedure to stop the iGateway process. You might do this in preparation to restart the process or when removing a CA User Activity Reporting Module server from the network.

To stop the iGateway daemon or service

1. Log in as the caelmadmin user for the CA User Activity Reporting Module server.
2. Switch users to the root account with the following command:

   su -
   

3. Stop the igateway process with the following command:

   $IGW_LOC/S99igateway stop
   

   S99igateway is the shut down script for the igateway process and is owned by the root account. When the igateway process starts, it runs under the caelmservice user account.