The iGateway daemon or service is the process that handles all calls to the user interface for both CA EEM and CA User Activity Reporting Module. The process must be running for you to access either application. Use this procedure to start the iGateway process if it is not running.
Note: If you are unable to start iGateway, ensure the "/" folder has available disk space. Lack of disk space can prevent you from successfully starting iGateway.
To start the iGateway daemon or service
su -
$IGW_LOC/S99igateway start
S99igateway is the start-up script for the igateway process and is owned by the root account. When the igateway process starts, it runs under the caelmservice user account.
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