If you are unable to access the CA User Activity Reporting Module server's web interface after installation, and you are sure that the network interface ports are correctly configured, it may be that the igateway process is not running.
You can perform a quick check of the iGateway process status using this procedure. The iGateway process must be running for the CA User Activity Reporting Module server to collect events and for the user interface to be accessible.
To verify the iGateway daemon
su - root
ps -ef | grep igateway
The operating system returns the iGateway process information and a list of processes running under iGateway.
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