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Upgrading to CA User Activity Reporting Module Version 12.5 through Offline Subscription

To upgrade CA User Activity Reporting Module to version r12.5 using offline subscription, you must first download the offline upgrade file package from the CA Technologies FTP site and manually copy it to all offline proxies. You can then upgrade all servers to version r12.5 of the Log Manager product. You must then repeat this process to update all other CA User Activity Reporting Module modules, such as Content, Integration and Agent modules as well.

Note: The following instructions assume that your entire CA User Activity Reporting Module environment is offline, rather than a mixed environment where some servers are online while others are offline. While it is possible to implement a mixed subscription architecture, it is considered best practice to design either an entirely online or entirely offline subscription architecture.

Important! Upgrade the management server before you upgrade or install any new CA User Activity Reporting Module servers in your network. Doing so allows the servers to register properly.

The process to upgrade to CA User Activity Reporting Module Version 12.5 through offline subscription is as follows. For details on each step, see the procedures references in the More Information section.

  1. Download and install the pre-12.5 offline upgrade file package from the CA Technologies FTP site.
  2. Upgrade all subscription proxies to Log Manager version r12.5.
  3. Upgrade all subscription clients to Log Manager version r12.5.
  4. Download and install the 12.5 offline upgrade file package from the CA Technologies FTP site.
  5. Update all proxies with all other CA User Activity Reporting Module version r12.5 modules.
  6. Update all clients with all other CA User Activity Reporting Module version r12.5 modules.
  7. If Agent or Connector modules were among the updates, install updated agents and connectors.

After completing the upgrade process, reregister third-party and other CA Technologies products, like CA Access Control, that display CA User Activity Reporting Module reports in their native interfaces using the Open API calls. Completing this step updates the certificates that changed in this release. See the CA User Activity Reporting Module API Programming Guide for more information.

Note: Review the Release Notes for any Known Issues related to subscription upgrades. If you are upgrading from a release earlier than 12.5., you may experience issues requiring a manual installation of the pre-12.5 upgrade package.

More information

Update Proxies and Clients With CA User Activity Reporting Module Modules

Install Updated Agents and Connectors

Apply Subscription Updates to Agents and Connectors

How to Register a Product with CA User Activity Reporting Module