Previous Topic: WelcomeNext Topic: Upgrading to CA User Activity Reporting Module Version 12.5 through Offline Subscription

Release Notes › Welcome › Upgrading to CA User Activity Reporting Module Version 12.5 through Subscription

Upgrading to CA User Activity Reporting Module Version 12.5 through Subscription

To upgrade CA User Activity Reporting Module to version r12.5, first upgrade to version r12.5 of the Log Manager product, then update all other CA User Activity Reporting Module modules, such as Content, Integration and Agent modules. You perform all upgrade tasks through Subscription.

Important! Upgrade the management CA User Activity Reporting Module server before you install any new CA User Activity Reporting Module servers in your network. Doing so allows the new servers to register properly.

To upgrade to CA User Activity Reporting Module version r12.5

  1. Upgrade to Log Manager version r12.5.
    1. Click the Administration tab, Services subtab, expand Subscription Module, and select your CA User Activity Reporting Module management server. By default, this server is the first you installed in your CA User Activity Reporting Module environment.
    2. Click the global/local button to switch to local service configuration.
    3. In the RSS feed URL field, type:

      http://securityupdates.ca.com/CA-ELM/r12.5/RSSFeed_PreUpgrade.xml

    4. In the Modules to Download list, use the arrows to move the Log Manager module from Available to Selected.
    5. Verify that all other required values are configured for the selected server.
    6. Click Update Now.

      When the update is complete, a self-monitoring event appears, indicating that the Log Manager update has been installed. iGateway automatically restarts and your CA User Activity Reporting Module Log Manager session closes. The iGateway restart takes approximately 5 minutes.

    7. Log in to CA User Activity Reporting Module. In the upper right corner of the Log Manager browser window, click About and confirm that the version number indicates the new version of CA User Activity Reporting Module.

      Note: The upgraded CA User Activity Reporting Module r12.5 user interface lists both Subscription Module and Subscription Service under the Administration tab, Services subtab. Subscription Module reflects the interface and functionality previous to the r12.5 update, and is present to help ensure proper communication between all CA User Activity Reporting Module servers during the upgrade to r12.5. Once you have upgraded the Log Manager product on a given CA User Activity Reporting Module server to version r12.5, use only Subscription Service to perform all further subscriptions tasks and configuration changes.

    8. In a federated environment, repeat this process for all CA User Activity Reporting Module servers in your environment, in the following order:
      • Upgrade all subscription proxies to the new version of Log Manager
      • Upgrade all subscription clients to the new version of Log Manager
  2. Update all other CA User Activity Reporting Module modules.
    1. Click the Administration tab, click the Services subtab, expand Subscription Service, and select your CA User Activity Reporting Module management server. By default, this server is the first you installed in your CA User Activity Reporting Module environment.

      Important! After you perform Step 1, the upgraded CA User Activity Reporting Module r12.5 user interface lists both Subscription Module and Subscription Service. Use only Subscription Service, and not Subscription Module, to perform all further subscriptions tasks, including the following steps. Subscription Module is present only to help ensure proper communication between all CA User Activity Reporting Module servers during the upgrade to r12.5; do not use it to perform subscription functions post-upgrade.

    2. Click the Administration tab, and click the global/local button to switch to local service configuration.
    3. In the RSS feed URL field, type:

      http://securityupdates.ca.com/CA-ELM/r12.5/RSSFeed.xml

    4. Click Browse, select all CA User Activity Reporting Module modules, and click OK. CA User Activity Reporting Module modules can include Content, Integration, Operating System and Agent updates.
    5. Verify that all other required values are configured for the selected server.
    6. Click Update Now.

      When update is complete, a self-monitoring event appears, indicating that the selected updates have been installed.

    7. If an Operating System module was among the updates installed, reboot the CA User Activity Reporting Module server.
    8. In a federated environment, repeat this process for all CA User Activity Reporting Module servers in your environment, in the following order:
      • Update all subscription proxies with all current CA User Activity Reporting Module modules
      • Update all subscription clients with all current CA User Activity Reporting Module modules
  3. If Agent or Connector modules were among the updates, install updated agents and connectors.
    1. Click the Administration tab, click the Log Collection subtab, and select Agent Explorer.
    2. Determine whether to apply subscription updates at the agent explorer level, the agent group level, or the agent level. Select the desired level and click the Subscription button.
    3. Apply updates to agents.
    4. Click the Subscription button again.
    5. Apply updates to connectors.

    Note: For detailed instructions on installing Agents and Connectors, see the CA User Activity Reporting Module Administration Guide.

  4. Reregister third-party and other CA Technologies products, like CA Access Control, that display CA User Activity Reporting Module reports in their native interfaces using the Open API calls.

    Completing this step updates the certificates that changed in this release. See the CA User Activity Reporting Module API Programming Guide for more information.

Note: Review the Release Notes for any Known Issues related to subscription upgrades. If you are upgrading from a release earlier than 12.5, you may experience issues requiring a manual installation of the pre-12.5 upgrade package.

More information:

Apply Subscription Updates to Agents and Connectors

How to Register a Product with CA User Activity Reporting Module