The Investigations page describes all traceroute investigations that ran in response to incidents during the selected time frame. The table lets you drill down into individual Traceroute Investigation Details reports. Filtering by group is available when custom groups are defined in CA Performance Center. Click the Settings link for filtering options.
Investigations are linked to the Incident Overview because many investigations are launched automatically, in response to an Incident report of a call setup threshold violation. However, investigations can also be launched in the following ways:
The Investigations table contains the following information:
The name of the collector that performed the traceroute. Under certain conditions, more than one collector sends traceroutes to the same target device. The baseline path results are less accurate in such a case because different collectors get different results.
The date and time when the traceroute was completed. Depending on the settings for the number of retries and timeout length, this time is different from the time the investigation was first attempted.
Unique number that identifies the traceroute investigation that was performed.
The IP address of the target device (destination) of the investigation.
The host name of the target device (destination) for the investigation.
The target of the investigation: Location, Media Device, or Device. Device indicates that an IP address was selected for a traceroute investigation.
The reason the traceroute was performed:
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