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Performance Audio Call Leg Details

This table provides data about when calls were made and by which specific endpoints. The table also identifies the Location to which each endpoint is assigned, and lists raw performance metrics for each call.

Some columns in this view appear only when the data is not included in the top-level view. For example, you access Call Leg Details from a drill-down view in which two Locations are selected. The Location/Media Device column is only shown in the Selected Location view and is not included in the Call Leg Details.

Note: Some metrics are vendor-specific and are not available from all telephones. Some older or lower-end IP telephones do not support the collection of all performance statistics.

Call Server

The DNS host name of the call server that handled the call.

Call Setup Failure Code

The code that the call server returns when a call fails during the setup phase. The code indicates the type of failure. For more information, see the list of call termination cause codes on the Cisco website.

Codec

The codec in use during setup of the call.

Duration

The length of the call.

Receiving IP Address

The IP address of the endpoint that received the call data.

Receiving IP Domain

The IP domain of the endpoint that received the call data. This field is available only when UC Monitor is registered to a CA Performance Center instance where at least one custom IP domain is defined.

Receiving Location/Media Device

The assigned Location of the endpoint that received the call data, or the DNS host name of the media device through which the call was sent.

Receiving Number

The directory number or SIP URI of the endpoint in the Location that experienced call quality problems.

Receiving Port

The port that was used on the endpoint that received the call data.

Sending IP Domain

The IP domain of the endpoint in the sending Location. This field is available only when UC Monitor is registered to a CA Performance Center instance where at least one custom IP domain is defined.

Sending Location/Media Device

The assigned Location of the endpoint that sent the call data or the DNS host name of the media device that routed the call to the receiving endpoint.

Sending Number

The directory number of the endpoint in the sending Location.

Time

The time and date when the call was made.

Call performance metrics

Raw data for each metric that contributed to the call performance rating. A colored icon indicates the rating with respect to the relevant threshold setting.

More information

Call Termination Cause Codes