Configuring Collectors in Microsoft OCS 2007 Environments › Configure the Report Recipient › Prepare the Front-End Server Pool

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Prepare the Front-End Server Pool

When the front-end server is a member of a pool, the UC Monitor management console cannot enable QoE monitoring on all members of the pool. Without QoE monitoring, UC Monitor reports lack some data.

Follow these steps:

  1. Configure the Microsoft server as a collection device and UC Monitor as the report recipient. For more information, see Configure the Report Recipient.
  2. On the server where the Microsoft management console is installed, click Start, Control Panel, Administrative Tools.
  3. Launch the OCS management console snap-in.
  4. Perform the following steps for each pool:
    1. Right-click, and select Front End Properties.
    2. In the Front End Properties dialog, click the Monitoring tab.
    3. Determine whether the check box labeled “Enable QoE Monitoring" is selected.
  5. Click OK to exit the dialog if the check box is selected.
  6. Perform step a or step b if the check box is not selected:
    1. Associate a back-end server with the pool:
      • Click the Associations tab.
      • Select a back-end server from the list, and click OK to associate the server with the pool.
      • Click the Monitoring tab.
      • Verify that the “Enable QoE Monitoring” check box is selected.
      • Click OK to save the changes.
    2. Use the CA configuration utility to configure the front-end server to bypass the back-end server:
      • Copy the QMSConfig.exe utility to a front-end server in the pool.
      • Run the utility on the front-end server using the default settings. When prompted, do not supply the optional user name and password. WMI does not let you specify a different user name and password combination when using a local WMI connection.
      • Save the settings again. This procedure lets UC Monitor collect data from this pool without a back-end server.

Tip: After you prepare the front-end servers, the endpoints send QoE reports within a few minutes. Verify your system configuration if you do not see data in the Call Performance Overview report after 20 minutes. For more information, see Problem: Lync Collector is Not Enabled to Send Reports and Problem: Authentication Issues Prevent Data Collection.