Configuring Collectors in Microsoft OCS 2007 Environments › Configure the Report Recipient

Configure the Report Recipient

CA provides a utility that you can use to configure UC Monitor as the report recipient. The utility, QMSConfig.exe, is installed in the following directory on the management server computer:

<install path>\ca\VoIPMonitor\bin

During configuration, the utility reads from Active Directory to find the front-end servers or QoE monitoring servers. The utility then accesses the QMS components on each server and modifies the External Consumer URL to identify UC Monitor as the report recipient.

The utility configures parameters for the export of quality metrics using the WMI MSFT_SIPQMSExternalConsumer singleton class.

Tip: The utility does not provide a way to undo the changes it makes. Make a note of existing External Consumer URL settings on the front-end and QoE monitoring servers before running the utility. If necessary, you can revert to these settings.

Follow these steps:

1. Copy the utility to the QoE monitoring server or front-end server.
2. Double-click QMSConfig.exe.

   The Collector Configuration Utility window opens.

3. Complete the following fields:
   • DNS Domain. Type the fully qualified DNS name of a domain in the Active Directory forest where the Microsoft server is running. Include the top-level domain. For example, use the format ca.com rather than ca.

     The DNS domain information helps the management console locate the target Microsoft servers when the management console server is not situated within the Microsoft domain. If you do not know the domain of the Microsoft server itself, any domain in the same forest is sufficient, due to Active Directory replication.

   • Username. Type the user name of the secure Windows account that allows Administrator read/write access to the Microsoft server. Use an account in the RTCUniversalServerAdmins group.
   • Password. Type the password for the secure Windows account.
4. Click Retrieve Servers.

   The Servers or Pools pane displays a list of servers that are eligible to be configured as collection devices.

5. Select the QoE monitoring server or front-end server to be the collection device.
6. Click Continue.

   The Current configuration and New configuration panes appear in the window.

7. Complete the following fields:
   • Send reports to. Type the host name or IP address of the management console computer. The Microsoft server sends all the call quality reports it receives to a web service at this address.
   • Use Secure Communications. Select this option to use HTTPS for communications between the management console and Microsoft server.
   • Enabled. Select this option to let the collection device send call quality reports to the management console.

     Client certificates are not supported. A certificate must be configured on the management console. The certificate server and serial number must already be set on the Microsoft server.

   • Error Retry Enabled. Select this option to let the Microsoft server send reports to the management console a second time when the first attempt fails.
   • Max Post Batch Size. Select the maximum number of reports that can be contained in the batch file that the Lync collector sends to the management console. Select a size, from 5 to 100 call quality reports. The default size is 50.

     The Microsoft server sends call quality reports continually, as they arrive from the endpoints. However, during busy hours, multiple call quality reports can arrive simultaneously. In such a case, the server compiles them into batches before posting them.

   • Max Queue Size. Specify the maximum size of the report buffer, in KB. The default is 50000 KB.

     Connectivity issues can prevent the server from posting data to the report consumer. The server buffers call quality reports, up to the limit set here, before discarding data. The default is 50000 KB.

8. Click Save Settings.

   The settings are sent to the Microsoft server. When the configuration is successful, data is sent to the management console for display in reports. In addition, the name of the collection device appears in the Collection Device List.