Installing the Software › Installation Prerequisites

Installation Prerequisites

Before you install the UC Monitor software, perform the following tasks:

• Prepare your Avaya, Cisco, or Microsoft environment.
• Install CA Performance Center in your environment. UC Monitor is a data source for CA Performance Center. CA NetQoS Performance Center 6.1 is also supported.
• Disable the following types of third-party software on all servers that host UC Monitor components:
  • Anti-virus
  • Anti-spyware
  • Server monitoring and maintenance tools such as SMS, SUS, or MoM
• Restart all servers to ensure that available operating system patches are applied.
• Obtain the UC Monitor setup file, UCMSetup3.3.xxx.exe, from CA Technical Support.
• Extract or copy the UCMSetup3.3.xxx.exe file to the servers on which you want to install the software.
• Verify that the setup program has permission to run:
  1. Right-click the setup program and select Properties.
  2. Click Unblock.
  3. Click OK.

More information

Preparing an Avaya Environment

Preparing a Cisco Environment

Preparing a Microsoft Lync Environment