Introductioin

This document describes the steps for installing and configuring the hardware and software for CA Unified Communications Monitor (UC Monitor), version 3.3.

The following diagram illustrates the process for installing UC Monitor:

The following topics describe the process of installing and configuring the hardware and software:

• Review the system requirements
• Configure the hardware
• Perform vendor-specific configuration tasks:
  • Avaya environments
  • Cisco environments
  • Microsoft Lync environments
• Install the software
• Perform post-installation tasks