Troubleshooting › Login Problems

Login Problems

The following section lists problems with logins and their solutions.

Problem:

You cannot login.

Solutions:

To login to a Novell Netware server:

• Ensure that your user name and password are defined on the bindery context of the server. To do this, use the user name and password to map a drive letter to the server through Windows.
• Ensure that the context you specified is correct.
• Ensure that you have not violated user login restrictions (number of logins, allowed computers to login from, and so on).

To login to a Windows server:

• Try to use the user name and password to login to the server through Windows.
• Open a debug mode on the Windows server, set the GNR debug mode in the client computer, and then send the two dump files to product support.
• Check whether the user belongs to the default domain. (Avoid defining local users on computers that belong to a domain.)
• Check user access rights.
• Check services (Inetd).

To login to a UNIX server:

• Ensure that you can ping the server.
• Open a debug mode on the UNIX server, set the GNR debug mode on the client computer, and then send the two dump files to product support.

Problem:

How do you verify Login fails for NetWare 4.11 with bindery emulation?

Solution:

In the Configuration/Security/Verify dialog on NetWare 4.11 servers that use bindery emulation, you must enter the user name and password in capital letters—even if the actual user name on the server is in lowercase.

Problem:

How do you verify TSM ODBC connection?

Solution:

To verify your TSM ODBC connection, use the TSM ODBC Tester. For more information, see the online help.