Troubleshooting › Obtaining Debug Information › Obtaining Debug Information from Managed Objects › Disable Tracing for Managed Objects

Disable Tracing for Managed Objects

If you are collecting tracing information about a managed object because of a Technical Support request, you may want to disable tracing after the problem has been solved. The Trace Manager allows you to manage the collection of tracing information for managed objects.

To disable tracing using the Trace Manager

1. Browse to the directory that contains the Trace Manager and double-click the program file. By default, the Trace Manager is installed to the following location:
   • For 32-bit operating systems: C:\Program Files\CA\BrightStor SRM\UT\TraceManager.exe
   • For 64-bit operating systems: C:\Program files(x86)\CA\BrightStor SRM\UT\TraceManager.exe

     Note: This directory path for 64-bit operating systems is for fresh installations only.

   The Trace Manager opens.

2. Click Turn off all tracing.

   A dialog appears, informing you that tracing has been disabled for all managed objects.