Release Notes › Policy Server Release Notes › Known Issues › Unsupported Features › ACE Server does not Accept the Policy Server Authentication Request

ACE Server does not Accept the Policy Server Authentication Request

Symptom:

If the following are true, the ACE Server does not accept the Policy Server authentication request:

• The ACE environment is using ACE Client 7.0 or later.
• The ACE environment is not using a Node Secret.
• One of the following:
  • ACE is protecting another application, which SiteMinder does not protect.
  • ACE is protecting another non–SiteMinder product

The ACE Server does not accept the authentication request because the first application that contacts ACE creates and holds the securid file. As a result, the Policy Server cannot contact the ACE Server.

Solution:

Configure the ACE paths to point to the location of the securid file.

Active Directory Synchronization (115248)

When integrating Microsoft Active Directory with SiteMinder, Active Directory user stores that are clustered or configured for round robin load balancing may not synchronize correctly between each use. As a result, some fields may not behave as expected. The unexpected behavior is associated with known Active Directory synchronization limitations.

Contact Microsoft to resolve problems associated with replication and synchronization.

STAR issue: 19249325–01