The Top Ten High Risk Services report displays a summary of the top ten highest risk services and lists outages per service for the selected time period. The risk time (down time) is all risk states greater than Moderate.
Note: CIs that cause Availability Down Time for one or more services are included in this report. CIs that generate alerts which do not cause Availability Down Time are not included.
Displays the top ten services with the greatest risk.
Provides the actual down time and maintenance time for the specified services.
Displays the service name of a high risk service. Click the service name to generate a detailed Risk report for the service, which is displayed in a new report tab.
Provides the actual down time and the percent of the total time.
Provides the actual scheduled maintenance time and the percent of the total time.
|
Copyright © 2013 CA.
All rights reserved.
|
|