Previous Topic: Review the Connector Message in the UINext Topic: Configure the CA SOI Administrator Email for Error Notification


Review the Email Notification for the Connector

When the connector goes offline, CA SOI notifies the specified administrator by sending an email. The email notification includes information about the failure.

To fix the issue, review and analyze the information that is provided in the email and perform relevant tasks.

An example of an email notification that is sent to the administrator when you stop any connector from the Administration UI is as follows:

SOI Manager - Connector 'build.abc.com:CA:09998_build.abc.com@build.abc.com' on SOI Manager build.abc.com is off-line and has not been restarted. The reported reason is 'Connector was stopped from Administration UI'

Note: If the administrator email is not configured in the Administration UI, specify the appropriate email ID to receive failure notifications by email. For more information, see Configure the CA SOI Administrator Email for Error Notification.