The SA Manager parses and stores the status description property value to display it to the user in the Administration UI and Console. The SA Manager receives this value as part of the heartbeat message that the IFW periodically sends to the SA Manager. When the connector goes offline for any reason, a relevant message is displayed in the Administration UI and Console as appropriate. This message includes detailed connector status and reasons for the shutdown (if any).
The Dashboard Administration tab provides a field named Status Description that provides detailed connector status information. This information is identical to the most recent entry in the Operation Console Connection Status dialog Message field.
To fix the issue, review and analyze the information that is provided in the message and perform relevant tasks.
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