Troubleshooting › Dashboard Troubleshooting › Failure Notification Emails Not Sending

Failure Notification Emails Not Sending

Symptom:

I have activated the failure notifications, but the emails do not send.

Solution:

1. If you are sending the email to multiple addresses, verify that you are using commas (,) to separate the emails; semicolons (;) do not work.
2. Test the email server by manually sending an alert email:
   1. Log in to the Operations Console.
   2. Select an alert and click the envelope icon.
   3. Complete the email dialog and send the email.
3. Verify the correct mailhost is defined in the following location:

   \Windows\System32\drivers\etc\hosts file

4. Restart the SA Manager service.