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Troubleshooting › Dashboard Troubleshooting › CIs Not Created

CIs Not Created

Symptom:

CA SOI is not creating CIs.

Solution:

  1. The connection to the SA Store database may have failed. Configure the database connection failure email notifications. If there is a failure, the email provides the failure details and a link to the resolution.
  2. See CI flow in CA SOI and Log File Outputs to trace CI problems.