Troubleshooting › Dashboard Troubleshooting › Google Earth Does Not Display New or Updated Locations on the Map

Google Earth Does Not Display New or Updated Locations on the Map

Symptom:

I have set or updated a service location on the Operations Console, but Google Earth does not update the location on the map.

Solution:

There is a known issue with Google Earth 7.0. If you edit or modify the service location while Google Earth is open, the location shows immediately on the Google Earth Places list, but can take 20 to 30 minutes to update on the map. As a workaround, restart Google Earth and the updated locations appear immediately on the map.