Creating and Working with Service-Level Agreements › How to Create and Work with Service-Level Agreements › View Service SLA Summary Report

View Service SLA Summary Report

The Service SLA Summary report compiles the SLA data into a series of tables and charts for comprehensive SLA monitoring.

To run the Service SLA Summary report, perform one of the following actions:

• Click the charts in the SLA tab of the Dashboard. This option automatically runs the report for the specific SLA and the SLA time period represented in the chart.
• Click the Reports link and select the Service SLA Summary report. When you run the report from the reporting interface, you must enter settings that define the SLAs to include and the report time period.

  Note: For more information about this report and reporting, see the User Guide.