Creating and Working with Service-Level Agreements › How to Create and Work with Service-Level Agreements › Disassociate Business Hours in a Service-Level Agreement

Disassociate Business Hours in a Service-Level Agreement

Before deleting Business Hours schedules, you must disassociate the related SLA.

Follow these steps:

1. In the Service Modeler, click the SLA tab.
2. Select the Other option in the Business Hours pane.
3. Move any schedules from the Current Schedules pane to the Available Schedules pane and click OK.

   The SLA is saved and the hours are removed.