Previous Topic: Configure ITIL BMC Remedy Server SettingsNext Topic: Configure and Test CA SOI Connection

Integrating with BMC Remedy › How to Configure a BMC Remedy Integration › How to Configure BMC Remedy Integration Components › Configure and Test BMC Remedy Connection › Test BMC Remedy Connection

Test BMC Remedy Connection

You can test the BMC Remedy connection after configuring the server settings in CA Process Automation.

Follow these steps:

  1. Start the CA Process Automation Management Console.
  2. Click User Requests.

    The User Requests pane opens.

  3. Expand CA Remedy Gateway, right-click TestRemedyServerConnection, and select Start Request.

    The Start Request page opens on the right.

  4. Click Finish.

    The request displays on the Start Request Instances pane.

  5. Click Refresh.

    A State value of Completed indicates a successful BMC Remedy connection.