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Integrating with HP Service Manager › How to Configure an HP Service Manager Integration › How to Configure HP Service Manager with CA Process Automation › Configure and Test HP Service Manager Connection › Test HP Service Manager Connection

Test HP Service Manager Connection

You can test the HP Service Manager connection after configuring the server settings in CA Process Automation.

Follow these steps:

  1. Start the CA Process Automation Management Console.
  2. Click User Requests.

    The User Requests pane opens.

  3. Expand CA SM Gateway and Simulators, right-click TestHPSMServerConnection, and select Start Request.

    The Parameters page opens on the right.

  4. Enter an email address in the EmailID field to receive the results of the test, and Click Finish.

    The request displays on the Start Request Instances pane.

  5. Click Refresh.

    A State value of Completed indicates a successful HP Service Manager connection.