Before you install CA SOI, perform the following tasks:
Verify that your installation environment meets the requirements detailed in the Release Notes. The Release Notes contains information such as hardware requirements, operating system support, database requirements, CA Technologies software support, and web browser support. The Release Notes are provided on the CA SOI bookshelf.
Install CA EEM if it is not already installed. Use the same CA EEM server for CA Catalyst and CA SOI installations. If CA EEM is already installed in the environment for use with other products, the CA Catalyst and CA SOI installations can leverage this installation. CA EEM requires that Java Runtime Environment (JRE) is installed first.
Some connectors require you to complete tasks before you can install them. Before you install connectors, see the Connector Guide for each connector and verify that all prerequisites are met.
Grant administrative privileges to the user who performs the installation.
Ask the database administrator to create the SAMStore database and add a user with db_owner privileges on the database. For more information, see Database Considerations.
Synchronize the time on all servers where CA SOI and CA Catalyst are installed. Configure the servers in the same Windows Server domain (so the domain controller synchronizes the time) or synchronize the servers over Network Time Protocol (NTP).