Installation Planning › Installation Prerequisites

Installation Prerequisites

Before you install CA SOI, perform the following tasks:

• Verify that your installation environment meets the requirements detailed in the Release Notes. The Release Notes contains information such as hardware requirements, operating system support, database requirements, CA Technologies software support, and web browser support. The Release Notes are provided on the CA SOI bookshelf.
• If you have a previous version of CA SOI installed, see Upgrades and Migration.
• Before installing any CA SOI component on a Windows server, verify that the server name satisfies these guidelines:
  • Conforms to the RFC specifications, particularly RFC-952 and RFC-1123.
  • Conforms to the Microsoft NetBiOS Computer naming conventions.
  • If the server is in the DNS, verify that the server name matches the NetBiOS name.
• On Windows 2008, disable Windows Firewall.
• Define a plan for the CA SOI deployment such as the installation location and how many systems you want CA SOI to monitor. For more information, see Installation Best Practices, Deployment Scenarios, and Plan the Implementation.
• Verify that all domain managers that you are going to monitor with CA SOI are installed and managing the infrastructure.
• (Optional) Install CA Business Intelligence if it is not already installed and you want to use CA SOI reporting.

  Note: For more information about installing CA Business Intelligence, see CA Business Intelligence Installation.

• Install CA EEM if it is not already installed. Use the same CA EEM server for CA Catalyst and CA SOI installations. If CA EEM is already installed in the environment for use with other products, the CA Catalyst and CA SOI installations can leverage this installation. CA EEM requires that Java Runtime Environment (JRE) is installed first.
• Some connectors require you to complete tasks before you can install them. Before you install connectors, see the Connector Guide for each connector and verify that all prerequisites are met.
• Grant administrative privileges to the user who performs the installation.
• Ask the database administrator to create the SAMStore database and add a user with db_owner privileges on the database. For more information, see Database Considerations.
• Synchronize the time on all servers where CA SOI and CA Catalyst are installed. Configure the servers in the same Windows Server domain (so the domain controller synchronizes the time) or synchronize the servers over Network Time Protocol (NTP).