Installation Planning › Installation Prerequisites › Plan the Implementation

Plan the Implementation

Before you implement CA SOI, consider the following questions:

• What services do you want to monitor?
• What event and alert sources do you want to monitor?
• What customers are dependent on those services and alert sources?
• What resources such as processes, software applications, and IT devices support those services and event and alert sources?
• What domain managers such as CA NSM and CA Spectrum are managing the service and alert resources?
• Approximately how many CIs and events does each domain manager manage?
• Who requires access to information about a modeled service or alert queue, and how should they be presented with that information?
• Who is notified if a service is impacted in some way?
• What processing operations on event sources are required to enable a quality alert set?
• What actions should occur automatically when an alert condition that impacts a service is identified?
• Does your enterprise contain logical tiers that require a multi-tiered CA SOI deployment, or can the enterprise be managed in one deployment with multiple services and alert queues?

The answers to these questions help you determine the following items:

• How to install CA SOI
• The connectors to implement
• The necessary user access permissions
• Details about the services to model
• The event policies and alert queues you require