Integrating with HP Service Manager › How to Configure an HP Service Manager Integration › Verify Prerequisites

Verify Prerequisites

CA Process Automation has the following prerequisites:

• Installation media for CA Process Automation r3.1, r4.0, or r4.1.
• Java SE Development Kit (JDK) 6

  Note: CA Process Automation requires Java SE Development Kit (JDK) 6 specifically. On the Java SE Downloads page, ensure that you select the download that is labeled Java SE Development Kit (JDK). To download the JDK and for more information about Java, see http://java.sun.com/.

• Microsoft SQL Server 2005 and higher

  We recommend that you use the same database that you used with the CA SOI installation. However, you can use a separate database on the CA Process Automation server or a separate server. The database must meet the following requirements:

  • TCP/IP protocol must be enabled.
  • If you are using an instance other than the default, the instance must be running on a different port.
  • A JDBC driver is required for the database. The CA Process Automation installation selects the appropriate driver.

  Note: For more information about database server prerequisites, see the CA Process Automation Installation Guide. This guide is provided on the CA SOI bookshelf.

• CA EEM

  We recommend that you use the same CA EEM server that you used with the CA SOI installation. However, you can use a separate installation on the CA Process Automation server or a separate server. For more information about configuring CA EEM, see Configure CA EEM.