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Customization and Maintenance › Password Maintenance › How to Change the Administrator Password › Change the Administrator Password in all CA SOI Files

Change the Administrator Password in all CA SOI Files

You change the administrator password in all CA SOI files using the EncryptSAMCreds.bat utility. Change the password on the SA Manager, UI Server, and connector systems.

Follow these steps:

  1. Stop CA SOI services on the SA Manager system.
  2. Open a command prompt, navigate to SOI_HOME\tools, and run the following command: 
    EncryptSAMCreds <old password> <new password> SAMUser

    The command updates the CA SOI administrator password in all necessary configuration files for CA SOI components on the SA Manager system. The command also updates the configuration files for the UI Server and connectors that exist on the same system.

  3. Repeat Steps 1-2 on the UI Server if it is installed on a separate server than the SA Manager, using the following command: 
    EncryptSAMCreds <old password> <new password> UIServer

    Important! Do not run this command if the UI Server exists on the same system as the SA Manager. Running this command on the SA Manager may cause a password mismatch with UI Server and SA Manager files. If you ran this command on the SA Manager by mistake, back out the change by running the command again and reversing the old and new passwords (to reestablish the old password).

    Running the command on the UI Server system updates the CA SOI administrator password in all necessary configuration files only on the UI Server system.

  4. Repeat Steps 1-2 on all systems with connector installations (besides the SA Manager), substituting the following command: 
    EncryptSAMCreds <old password> <new password> Connector

    This command updates the administrator password in all necessary configuration files on the connector system. Run the command on all systems that contain a connector. If a system contains multiple connectors, you need to run the command once on that system.

  5. Start all CA SOI services on the SA Manager, UI Server, and connector systems.