In this example, Service_4 is in Maintenance Mode. In this configuration, alerts on CIs under Service_4 are hidden, when you select Service_1 or Service_4. However, CI_A and CI_B are shared with Serivce_3, which is not in maintenance mode, so alerts on those CIs show in the context of Service_1 and Service_3.
Services
Service_1
Service_3
CI_A
CI_B
CI_C
CI_D
Service_4--Maintenance Mode
CI_A
CI_B
CI_E
CI_F
Service_2
CI_G
CI_H
Service_3
CI_A
CI_B
CI_C
CI_D
The following table shows which alerts on CIs you can see with Service_4 in Maintenance Mode and is based on the service you select in the Navigation pane.
|
Service selected in Services tab |
Alerts display for these CIs |
Comments |
|---|---|---|
|
Services |
CI_A, CI_B, CI_C, CI_D, CI_G, CI_H |
Alerts on CI_E and CI_F are hidden. Alerts on all other CIs appear. |
|
Service_1 |
CI_A, CI_B, CI_C, CI_D |
CI_A and CI_B are shared with Service_3 and Service_4, but the alerts show on these CIs because Service_3 is not in Maintenance Mode. |
|
Service_3 (subservice to Service_1) |
CI_A, CI_B, CI_C, CI_D |
Alerts show on Service_3 because Service_3 is not in Maintenance Mode. |
|
Service_4 |
All alerts are hidden |
Service_4 is in Maintenance Mode so all alerts are hidden for the CIs. |
|
Service_2 |
CI_A, CI_B, CI_C, CI_D, CI_G, CI_H |
No services are in Maintenance Mode, so all alerts on the CIs appear. |
|
Service_3 (subservice to Service_2) |
CI_A, CI_B, CI_C, CI_D |
No services are in Maintenance Mode, so all alerts on the CIs appear. |
|
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