In this example, Service_3 is in Maintenance Mode. Note that Service_3 is a subservice to parent services Service_1 and Service_2. Alerts on Service_3 CIs are hidden. However, CI_A and CI_B are shared with Service_3 and Service_4 and Service_4 is not in maintenance mode. In the context of Service_4, alerts on CI_A and CI_B appear.
Services
Service_1
Service_3--Maintenance Mode
CI_A
CI_B
CI_C
CI_D
Service_4
CI_A
CI_B
CI_E
CI_F
Service_2
CI_G
CI_H
Service_3--Maintenance Mode
CI_A
CI_B
CI_C
CI_D
The following table shows which alerts on CIs you can see with Service_3 in Maintenance Mode and is based on the service you select in the Navigation pane.
|
Service selected in Services tab |
Alerts display for these CIs |
Comments |
|---|---|---|
|
Services |
CI_A, CI_B, CI_E, CI_F, CI_G, CI_H |
Alerts on CI_A and CI_B appear because they are shared in Service_4. |
|
Service_1 |
CI_A, CI_B, CI_E, CI_F |
CI_A and CI_B are shared with Service_3 and Service_4 so they show even though Service_3 is in Maintenance Mode. CI_C and CI_D are not shared in Service_4, so alerts on those CIs are hidden. |
|
Service_3 (subservice to Service_1) |
All alerts on CIs are hidden |
Service_3 is in Maintenance Mode, so all alerts on the CIs are hidden. |
|
Service_4 |
CI_A, CI_B, CI_E, CI_F |
Alerts on CI_A and CI_B appear because the CIs are shared among several services. |
|
Service_2 |
CI_G, CI_H |
The alerts on these CIs appear, because Service_2 is not in Maintenance Mode. |
|
Service_3 (subservice to Service_2) |
All alerts on CIs are hidden |
Service_3 is in Maintenance Mode. |
|
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