Alert Management Overview › How to Escalate Alerts › Escalate an Alert from the Mobile Dashboard

Escalate an Alert from the Mobile Dashboard

You can escalate an alert from the Mobile Dashboard when mobile interface access is most convenient.

Follow these steps:

1. Access the Mobile Dashboard from the following URL:

   http://uiserver:port/mobile
   

   uiserver

   Defines the UI Server name.

   port

   Defines the UI Server port number.

   Default: 7070

   The login page opens.

2. Enter valid credentials and click Log In.
3. Click a service or alert queue, and click Alerts.
4. Click an alert.
5. Perform one of the following actions:
   • Click an entry for any defined escalation action, and click Yes on the confirmation dialog.

     The escalation action runs. You can run any defined escalation action from the Mobile Dashboard, but you cannot create and run a new action.

   • Click E-mail.

     The E-mail dialog opens.

6. (E-mail only) Enter a subject, recipient address, and message and click Send.

   The email is sent.