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Synchronize with CA CMDB or BMC Atrium

You can synchronize CA SOI with all service models in CA CMDB or BMC Atrium, including service models that are created during a synchronization.

Follow these steps:

  1. Select the appropriate connector on the Configure Data Sources dialog in the Operations Console.
  2. Click Auto to enable the automatic service import for that connector. If you select this option, then do not perform a full synchronization.

    Note: If you want to synchronize only a certain subset of services in CA CMDB or BMC Atrium with CA SOI, then manually import those services from CA CMDB or BMC Atrium back into CA SOI. Do not click Auto for the import.