Working with CA Catalyst Synchronization › How to Enable CA SOI Service Synchronization › Perform Full Synchronization

Perform Full Synchronization

Enabling synchronization use cases only synchronizes changes from the time they are enabled forward. CA SOI provides a synchronization priming utility that fully synchronizes CA SOI to the real-time environment.

This utility is useful in the following situations:

• You just enabled synchronization, and you want to synchronize changes already in place.
• You experienced a product failure (CA SOI, a connector, the Synchronizer, and so on) and you want to synchronize any changes that occurred during the downtime.
• You added a product to your solution and you want to completely synchronize with the products already installed.

Due to the possible increased load on your network that was generated during a full synchronization, we recommend performing the synchronization during non-business hours.

Important! Enable synchronization use cases before you run the priming utility, or full synchronization does not occur. Run the priming utility for use cases you have enabled only. You can enable any or all of the supported use cases simultaneously.

Follow these steps:

1. Locate the sync_primer.properties file at SOI_HOME\Tools\PrimingUtility, and open with a text editor.
2. Update the following values as necessary:

   sleep_time_secs

   Defines the sleep time in seconds between sets of CI notebooks that are sent to the reconciler.

   Default: 5

   notebook_chunk_size

   Defines the maximum number of notebooks to send to the Reconciler in a single set.

   Default: 100

   Limit: 1000

   Alert_Synch

   Defines if alert synchronization is enabled (true) or disabled (false).

   Alert_Synch_Type

   Defines the CI types to synchronize.

   Note: Currently only the Alert type is supported.

   InMaintenance

   Defines if maintenance mode synchronization is enabled (true) or disabled (false).

   InMaintenance_Types

   Defines the CI types to synchronize separated by commas. By default, the full list of CI types is provided, so you can remove CI types you do not want to synchronize if necessary.

   SOI_Service_Synchronization

   Defines if the CA SOI service synchronization is enabled (true) or disabled (false).

   SOI_Service_Synchronization_Types

   Defines the list of supported CI types separated by commas, or enter All_Types to synchronize all CI types, depending on the policies on the machine.

   start_date=yyyy-mm-dd hh:mm:ss

   Defines the date in the past to begin the CI synchronization. If left blank, all CIs (regardless of date) are retrieved and synchronized. The format is yyyy-mm-dd hh:mm:ss where hour (hh) is based on a 24-hour clock; for example, hh for 3 PM is 15.

   Example: Enter 2010-11-12 14:21:00 to synchronize all CIs since November 12, 2010 at 2:21:00 PM.

   SOI_MDR_PRODUCT_ID=CA:00047

   For future use. Do not change the value of this property.

3. Save the file.
4. Run PrimerUtility.bat in the SOI_HOME\Tools\PrimingUtility directory on the server where the SA Manager is installed.

   The utility indicates the number of notebook IDs retrieved. The utility provides its progress by displaying the current number of CIs remaining to be reconciled and when it is sleeping (based on the value you entered for sleep_time_secs).