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Monitoring Services from the Dashboard › Perform Actions on Alerts on the Mobile Dashboard › Email Alerts

Email Alerts

You can send an email from your mobile device that details the alert conditions and provides a link to the alert on the Mobile Dashboard.

Note: For this feature to work, an SMTP server needs to be configured in the Administration, E-mail Configuration section of the CA SOI Dashboard.

Follow these steps:

  1. Access the Mobile Dashboard.
  2. Tap the Status Indicator to the right of a given service.
  3. Tap an alert.
  4. Tap Email.

    The Notification Methods dialog opens with an automatically populated message containing the alert details. The subject of this message is the alert label.

  5. Modify the subject and message if necessary, then enter an email recipient, then tap Send.

    CA SOI sends the email.