Monitoring Services from the Dashboard › Navigate the Mobile Dashboard › View CI Hierarchy

View CI Hierarchy

You can view the parent-child relationship between CIs and services for a selected CI.

Follow these steps:

1. Access the Mobile Dashboard.
2. Tap the Status Indicator to the right of a given service.
3. Tap an alert.
4. Tap Affected CIs.
5. Tap a CI.
6. Tap Hierarchy.
7. You can perform the following actions on this page:
   • Tap Alerts to display alerts impacting the CI.
   • Tap Details to view the CI USM properties.
   • Tap a service to display the metrics for that service.