How to Configure CA IT PAM Workflow Integration

To configure the CA IT PAM Workflow Integration, do the following:

  1. Verify that CA IT PAM and CA Service Desk Manager operate as stand-alone entities.
  2. Configure the CA IT PAM Workflow Options.
  3. Create the necessary groups and user IDs to grant CA Service Desk Manager users the appropriate access to CA IT PAM.

More information:

Verify CA IT PAM and CA Service Desk Manager Installations

Configure CA IT PAM Workflow Options

CA IT PAM User Administration

How to Support Single Sign-On From CA Service Desk Manager to CA IT PAM Using CA EEM


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