Customizing › Web Interface Customization › How to Customize Web Interface using Web Screen Painter › Customize a Form › Modify Mouse-Over Preview Form

Modify Mouse-Over Preview Form

The Mouse-over previews let you view key details within the current form without the need to click a link or open a new web page. The mouse-over preview appears when you place a cursor over an object link on a list or detail form for a certain amount of time. If you move the mouse away from the link before the delay time expires, the preview does not appear. Mouse-over previews appear by default on all list and detail forms in read-only mode.

You can create mouse-over previews for forms that do not have preview_ forms by default. You can also create mouse-over previews for custom forms you created in your CA SDM environment.

The following predefined mouse-over preview forms are available:

• preview_chg.htmpl (Change Order)
• preview_cnt.htmpl (Contact)
• preview_cr.htmpl (Request)
• preview_in.htmpl (Incident)
• preview_iss.htmpl (Issue)
• preview_KD.htmpl (Knowledge Document)
• preview_nr.htmpl (Configuration Item)
• preview_pr.htmpl (Problem)

Follow these steps:

1. Open one of the following forms for the customization:
   • Open an existing form that does not have a preview_ form by default. For example, detail_loc.htmpl
   • Open an existing mouse-over preview form. For example, preview_chg.htmpl.
2. Customize the form. For example, add or remove custom controls from the form.
3. Click File, Save As, specify a file name using the preview_ prefix, and click Save. For example, enter preview_loc.htmpl.

   The mouse-over preview form is created and customized.