ci_priority

CI Priority

The service level designation that is assigned to indicate the priority for restoration of this CI.

end_date

End Date

The date on which a service expires or is no longer valid.

portfolio

Service Portfolio

The name or identifier for a grouping of related services.

priority

Priority

The service level designation that is assigned to indicate the priority for restoration of this CI.

service_id

Service ID

The name or other unique identifier for a Service CI.

site

Site

A designation to describe the location of a CI.

SLA

Service Level Agreement

The name or identifier of the contract between IT and the customer that governs the level of service and support options that are expected and acceptable for this IT component.

start_date

Start Date

The date on which a contract, document, service, or SLA becomes active.

type

Type

A description of the kind of Application, Contract, Document, Service, or SLA CI.

version

Version

A number or other identifier that indicates the current level (version) of an Application, Document, Service, or SLA CI.