Run the CA Service Catalog setup utility to set up your database, configure CA EEM, and install the product components. The product components are Catalog Component, Catalog Content, and Accounting Component.
Important! Run the CA Service Catalog setup utility on all CA Service Catalog computers in the correct sequence, as explained in this topic. This sequence applies to all upgrades. The sequence for running the setup utility is different than the sequence for running the upgrade program in the previous topic.
Follow these steps:
Note: To run the setup utility, perform all the following steps on each computer, one computer at a time. For example, the first Service View computer is Host1, the additional Service View computers are Hosts 2 and 3, and the remaining CA Service Catalog computers are Hosts 4-6. First, run the setup utility on Host1. Next, run the setup utility on Hosts 2 and 3, one computer at a time, in any order. Third, run the setup utility on Hosts 4-6, one computer at a time, in any order.
The setup utility opens.
Note: If your browser blocks access to the setup utility web page for security reasons, add the CA Service Catalog computer to the trusted web sites for the browser. Use the following format for the CA Service Catalog computer: http://hostname:port. An example is http://localhost:8080.
Specifies the password for logging in to the utility and running it using either of the methods in the previous step.
Note: Record the password for reference, because the utility requires you to specify the password each time you start it.
If necessary, you can reset the password, as follows:
Enter the following command:
USM_HOME\scripts\configurator.bat -resetpwd
USM_HOME is the documentation convention that specifies the local CA Service Catalog installation directory. For 32-bit computers, the default path name is C:\Program Files\CA\Service Catalog. For 64-bit computers, the default path name is C:\Program Files (x86)\CA\Service Catalog for 32-bit installations or C:\Program Files\CA\Service Catalog for 64-bit installations.
The Catalog system resets the password and prompts you to perform the next action: Restart the utility and specify the new password.
(Optional) If you have run the utility successfully on another computer (a remote computer), you can use the same configuration on this computer (the local computer). To do so, select this option and enter the URL of the remote computer. Use the following format: http://server:port/context. An example is http://localhost:8080/usm.
The database setup page appears.
Supply the password for the setup utility on the remote computer.
The local setup utility copies configuration data from the remote computer and prepopulates the corresponding local fields with this data. The local utility copies the data for the database setup, CA EEM configuration, and the name of the top-level business unit. Therefore, you do not need to enter this data manually. However, you can optionally update the copied values, if necessary. This data appears on the remaining tabs of the local setup utility and is described in the remaining steps.
You typically use the Remote Configuration option when you plan to install multiple instances of CA Service Catalog.
You have completed the steps for running the setup utility on all CA Service Catalog computers. Next, finalize the upgrade.
Note: If you are installing CA Service Catalog for the first time on a computer, the setup utility prepopulates the fields that require input with default values. If you are re-installing or upgrading CA Service Catalog, the setup utility prepopulates these fields with the values from the current installation. The Remote Configuration option (mentioned earlier) overwrites any default values or existing values with the values from the remote computer.
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