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Expose Additional Data Fields

By default, the additional data fields for business units, accounts, and users exist in the database but are not exposed on the CA Service Catalog user interface. You can optionally expose these fields to add custom fields to the user interface. You can do so to meet a custom requirement for your organization or one of your customers.

Follow these steps:

  1. Use an editor, such as Notepad, to edit the custom.xml file for the language of your system. For example, for English, edit the USM_HOME\view\webapps\usm\locale\icusen\custom.xml file.
  2. Type the label for the field between the start and end tags for the appropriate field (data1-data7) for the appropriate object: account, business unit (tenant), or user.

    This label appears on the user interface to help users identify the purpose of the field.

  3. Save the custom.xml file.
  4. Verify that the label appears as specified when you view the related object on the GUI. Examples include the associated add, edit and profile pages.

Example: Expose Additional Fields in the User Interface

This example configures the account data1 and account data 5 fields in the custom.xml file to expose Cost Center and Department data on the GUI:

<account>
	<data1>Cost Center</data1>
	<data2></data2>
	<data3></data3>
	<data4></data4>
	<data5>Department</data5>
	<data6></data6>
	<data7></data7>
</account>

Note: To expose a field without specifying a new label on the user interface, specify a space as the value of the label.