Customizing

Customizing

This section contains the following topics:

Introduction to Customization

How to Add Custom Fields to the User Interface

Request Status Values

How to Customize the Request Status List

Category, Class and Subclass Lists

Customize the Category, Class and Subclass Lists

User and Service Approval List

Maintain the User and Service Approval Level List

Request and Priority List

Typefaces Available for Notes in Requests

How to Customize the Typefaces Available for Notes in Requests

How to Customize XSL, XML, JavaScript, and Image Files

Increase the Number of Values for a Drop-Down Variable

Custom Branding

Add a Custom Time Zone

Customize the Online Help