Service and Folder Inheritance

Creating and Updating Services › Management of Services › Service and Folder Inheritance

Service and Folder Inheritance

You can configure the inheritance folders and services, as follows:

Inherit folders and services from the catalog of one business unit to the catalog of another business unit.
Inherit folders and services from one part of the catalog hierarchy to another.
Copy a service or folder and paste it as inherited.

After you create the inherited folder or service, you can update both the parent and child (inherited) objects. The following tables list:

The changes to the parent that the child inherits
The changes to either the parent or child that break inheritance

Parent Object	Change	Change Inherited?	Breaks Inheritance?
Folder or Service	Update settings on Details tab	Y*	N
Folder	Add subfolders or services	N	N
Folder or Service	Delete services or subfolders--Not permitted directly To delete the service or subfolder, first break the inheritance by deleting the inherited service or subfolder. You can also break inheritance for a service by editing or deleting an inherited service option group or service option.	N	N
Service Option Group	Update settings on Details tab	N	N
Service Option Group	Add a service option	N	N
Service Option Group	Delete a service option--Not permitted directly To delete the service option, first break the inheritance by editing or deleting the inherited service option.	N	N
Service Option	Update a service option element**	Y	N
Service Option	Add a service option element	N	N
Service Option	Delete a service option element	N	N

*Your updates in the parent folder override any existing values (including any custom values) in the child folder. The only exceptions are as follows:

For child folders, the folder name is not changed.
For child services, the service name, dates, and status are not changed.

** A service option element is a part of a service option. Examples include forms, reservations, and rate elements. Service option elements appear as fields on the Service Option Details tab. When you update these fields, the Service Option Element dialog opens.

Child Object	Change	Breaks Inheritance?
Folder or Service	Update settings on Details tab	Y or N*
Folder	Add subfolders or services	N
Folder	Delete subfolders or services	N
Service Option Group	Update settings on Details tab	N
Service Option Group	Add a service option	N
Service Option Group	Delete a service option	N
Service Option	Update a service option element	Y**
Service Option	Add a service option element	Y**
Service Option	Delete a service option element	Y**

* For child folders, you can change the name without breaking inheritance. For child services, you can change the name, dates, and status without breaking inheritance. Any other change breaks inheritance of the folder or service details only. Inheritance of service options and service option elements is not broken.

** The inheritance of the service option is broken. Inheritance of the folder and service details remains.

Note: If a change is not listed in these tables, inheritance does not apply.